Effective Date: July 2026

At Shridya, we strive to provide a transparent and trustworthy shopping experience. This policy explains how returns, refunds and cancellations are handled for products recommended or sold through our platform.

1. Affiliate Purchases

Many products featured on Shridya are purchased through trusted third-party retailers using affiliate links.

When you purchase through one of these retailers, your order, payment, shipping, returns and refunds are governed entirely by that retailer's own policies.

We are unable to process returns, replacements or refunds for products purchased from third-party websites.

2. Products Sold Directly by Shridya

For products purchased directly from the Shridya website, we want your shopping experience to be simple, fair and transparent.

Return Eligibility

Eligible products may be returned within 7 days of delivery, provided they:

• Are unused and in their original condition.
• Include all original packaging, accessories and tags.
• Are not damaged due to misuse or improper handling.
• Meet the return eligibility requirements specified on the product page.

Non-Returnable Items

For hygiene, safety or customization reasons, certain products may not be eligible for return. These may include:

• Personal care products.
• Customized or made-to-order items.
• Gift cards or digital products.
• Products specifically marked as non-returnable.

Damaged, Defective or Incorrect Products

If your order arrives damaged, defective or you receive the wrong product, please contact us within 48 hours of delivery with photographs of the product and packaging. After verification, we will arrange a replacement, refund or other appropriate resolution.

Refunds

Once your returned product is received and inspected, eligible refunds will be processed to your original payment method. Depending on your payment provider, refunds generally appear within 5–10 business days.

Cancellations

Orders may be cancelled before they are shipped. Once an order has been dispatched, cancellations may no longer be possible, and the standard return process will apply where eligible.

Return Shipping

Where applicable, return shipping instructions will be provided after your return request has been approved. In some cases, return shipping charges may apply unless the return is due to our error or a defective product.